Experience Matters

It’s easy to lose sight of the change we seek to make when we’re busy focusing on the ingredients we need to make it all happen.

Yet, the ingredients rarely matter to our audience. What matters is the experience those ingredients provide.

It’s why people buy t-shirt’s from Louis Vuitton even though Target sells t-shirts for a fraction of the price. Or why someone drives a Ferrari when a Toyota will go from point A to B just as well.

Chances are the ingredients you’re using aren’t new. But, that doesn’t mean the experience they provide can’t be.

Tanner Garniss-Marsh, RGD, is a brand strategist and designer working with business owners to bring their envisioned brand to life with strategic and practical solutions.

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