The story behind the rise of Ed Sheeran’s music career is a great one. He went from solo-singer with no audience, to commanding one of the largest in the world.
Starting out, Ed played alongside many similar musicians, who by his admission were more talented than he was. So, not surprisingly, when he set foot on stage, after dozens of similar acts had gone before him, the crowd wasn’t too impressed. He received mostly silence.
Not too impressed himself, Ed recognized the position he was in and decided to change things up. He stopped performing for the audiences who were expecting singer-songwriters and started playing for audiences who were expecting poets, rappers and spoken word artists.
And with his new positioning, when Ed stepped on stage, the audience lit up and cheered, even though his songs remained exactly the same.
By finding a gap in the market, away from the other singer-songwriters, Ed was able to stand out and start climbing towards the top. The same approach Netflix took only a few years earlier.
When Netflix began, they were like many other DVD rental businesses, with the exception being, you’d mail-order your rental from an online catalogue of movies.
Although convenient, Netflix still competed for the same audience the other DVD rental companies did.
So, Netflix looked for a gap, turning itself into the streaming service it is today.
Like Ed, their core offering didn’t change, but who they offered it to did. By finding a different audience, they went from being one of many to being the one and only.
That’s the power of good brand positioning. Within the gap, Ed could still sing the same songs and Netflix could still offer the same movies, but to an audience all their own.
A brand is a promise. It's the promise you make to your customers about what they can expect from your product or service.
You can have the best logo, use the most fantastic typeface, create the perfect colour palette, but if you’re not using those elements consistently across your brand, you risk confusing and turning away potential customers.
Branding is one of the most important aspects of any business. If you're not branding yourself properly, it's very likely that your business will fail.
You know your business inside and out. You know what you do best, who your customers are, and what makes you different from competitors. But do others?